1. Advanced Office Products is a financially stable company with the same owner, Scott Greene, for the last 12 years. You can count on us to be here long-term and stand by all of our work. To date, over 1,500 companies in the Lake Charles area have trusted us to install, service, and maintain their copiers. And, now that copiers are an important computer network component, they can rely on that same level of commitment to upgrading, monitoring, maintaining, and fixing their computer network.
2. We GUARANTEE 24-hour a day, 365 day a year monitoring of your network. When we monitor and maintain your computer network, it will be more reliable and should rarely, if ever, go down. But if it does go down, we will be prepared to fix it immediately so you can get back to running your business.
3. We can schedule system upgrades and fixes after normal business hours so as not to interrupt your business. System upgrades and installations can bring down your system for several hours. That’s why we’ll work with you to schedule these types of upgrades during the evening or weekends so as not to interrupt your 9-5 business.
4. We are far less expensive than hiring full time computer support staff. By outsourcing your computer support to us, we can save you thousands on hiring, salary, and benefits.
5. Our technicians are highly trained to solve your problems fast and cost effectively. Our technicians are certified professionals, and have either college diplomas in IT, or recognized IT industry certifications (or both). They are trained to find the most cost effective solution to your problem instead of charging you for expensive upgrades, hardware, and solutions that aren’t necessary.
6. We GUARANTEE your satisfaction with our managed service or it’s FREE. When you use us to maintain your network, we will get it running to your satisfaction and keep it that way, so you can concentrate on running your business, month after month, or we’ll cancel your contract (or allow you to continue our service)--and refund your entire month’s fee.
7. We are big enough to handle any computer job you may have and small enough to still provide you the individual attention you deserve. As a customer, you will have direct access to me to handle any problems, concerns, questions, or issues you may have.
8. We give flat rate project pricing. Unlike other computer support companies, we’ll give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more. This gives you peace of mind knowing you won’t end up with a bill 2 or 3 times more than you anticipated or getting hit with hidden charges or extra hours. And we’ll help you develop a technology roadmap that will let you budget and project for the future of your network.